Contact Us
At FreshStartMallDN, we believe in the importance of strong communication with our customers. Whether you have questions about our products, need assistance with an order, or simply want to learn more about how our identification tags can benefit your pet, we are here to help. Your satisfaction is our priority, and we strive to provide you with the best customer service experience possible.
How to Reach Us
Email:
For any inquiries, feel free to contact us via email at serv4ids@hotmail.com. We respond to all emails within 24 hours, ensuring that you receive timely and helpful support.Customer Support Hours:
Our dedicated support team is available to assist you Monday through Friday, from 9:00 AM to 6:00 PM (GMT). If you contact us outside of these hours, we will respond to your inquiry as soon as possible on the next business day.Order Support:
If you have questions about an existing order, please include your order number in the email. This helps us quickly locate your order details and provide you with the most accurate information.
Frequently Asked Questions (FAQs)
Before reaching out, you might find the answer to your question in our FAQ section. Here, we cover common topics such as shipping times, product customization, and return policies. Our FAQ is regularly updated based on the most common inquiries we receive.
Product Assistance
Custom Tag Designs:
Need help designing the perfect identification tag for your pet? Our team is here to guide you through the customization process, offering advice on choosing the best materials, fonts, and designs to suit your needs.Product Recommendations:
Not sure which tag is right for your pet? Let us help you select the best option based on your pet’s size, activity level, and personal style preferences. We’re committed to making sure you get the perfect tag that suits both form and function.
Feedback and Suggestions
Your feedback is invaluable to us as we continually strive to improve our products and services. If you have any suggestions on how we can better serve you, we would love to hear them. Please send your comments to serv4ids@hotmail.com.
Stay Connected
Stay up to date with the latest news, promotions, and product launches by following us on our social media channels. We love to see photos of your pets wearing their FreshStartMallDN tags, so don’t hesitate to tag us or share your stories with our community!
- Facebook: [FreshStartMallDN Facebook Page]
- Instagram: [@FreshStartMallDN]
- Twitter: [@FreshStartMallDN]
Mailing Address
For returns or correspondence, please use the following address:
FreshStartMallDN
[Your Mailing Address Here]
[City, State, ZIP Code]
[Country]
Thank You for Choosing FreshStartMallDN
We appreciate your business and look forward to helping you keep your pet safe and stylish. Should you have any questions or need assistance, please don’t hesitate to reach out. Your pet’s safety is our top priority, and we’re here to ensure you have the best experience possible with our products.